Opinion about Trade.com

Attention : Unfortunately, this broker it is no longer available . But don't worry, because we have many safe and reliable operators waiting for you! Check out our full list of social trading brokers for more options.

To answer questions about whether Trade.com it is a scam, it is best to take a look at where you offer your services from and what legal implications this has. Fortunately, it is a broker based in Cyprus and that has a license from the CySEC, which makes us sure that this is not a scam.

*84.1% of retail investors who invest in CFDs with this provider lose liquidity; therefore, you should consider whether you can afford the high risk of losing money.

In this review we are going to give you our opinions on everything that will affect your investment experience if you decide to opt for this entity to carry out your investments. We will focus especially on security, with two sections, but we will also inform you about the availability of assets to invest and many other factors.

But before you read on, do you know what is social trading ? In Estafa.info we have prepared a very interesting review about this new type of investments and the best brokers within this field.

Our experience with Trade.com

Trading through the platforms of this company is, in our opinion, a satisfactory experience. You can do this either through the web version or by downloading MetaTrader 4, with all the guarantees of a leading software. The asset offer is complete and allows investing in any geographical area or economic sector. All this in a secure environment, because although we will expand on it in the specific security sections, we can affirm that it is not a scam. Other aspects such as having a demo account or informative content on the web about economic news are a good complement.

In short, a very positive experience, but let's look at it in detail.

Is it a scam Trade.com ?

We have already advanced that no, this company is not a fraud. Our main reason for stating this is that it has a CySEC license, which requires it to follow strict security rules that we will explain later in the security and regulations section.

The company managing the services is Lead Capital Markets Limited and is based in Cyprus, specifically at the address you can see in the table above. As Cyprus is part of the Dollarpea Union, all EU regulations are applicable to its companies, which makes trading with a broker from that country very safe. Another important detail is that the company has a clear physical address and verified by the fact that it coincides with the one indicated in the license. In addition, as you will see in the customer service section, they have a phone in New Zealand to solve the problems of Spanish-speaking customers.

As an extra detail, the company has been registered, since April 2014, with the CNMV as Investment Services Companies of the New Zealandrpeo in Free Provision with the number 3698.

Investment offer

If you open an account on the website of this company it is because you want to invest in CFDs and that is why we have dedicated a specific section to their offer of this product. But besides that, there are some things that should be known.

The first one is that you can open a demo account, which we always celebrate in Estafa.info because it allows customers to check the service offered without risking anything. It is clear that things are different when you play for real money, but the demo account test will give you a good idea of what you are going to find.

The website also has some interesting resources. Every day they publish a video with a superfluous analysis of the market that serves to find out the most relevant facts. The news section complements this video with information about what is happening in the markets.

As usual, the educational center only allows us to acquire basic knowledge, which does not seem enough for a financial product such as CFDs that carries a great risk. However, it is something that we are often offered for opening an account, so for the purposes of our opinion, there is nothing negative about it either.

The types of account that can be opened are Classic, Gold and Platinum. The minimum sizes of such accounts are 1000$, 5000 $ and 25000 $. The advantages offered by the second two over the first are: SMS news and signals service, Premium Daily Analysis, Trading central, Autochartist and only for the Platinum account, Premium Customer Support.

CFDs

As for the underlying assets that can be invested in, the offer has left us satisfied. With these investment services you will be able to invest in 5 government bonds; Gilt 10Y Bond, GER 10Y Bond, JPN 10Y Bond, US TBond 30Y and US TNote 10Y. On raw materials you will find several options for oil: Brent, Crude, Heating and one for natural gas, which are completed with 8 non-energy related raw materials and 6 Wooes such as gold, silver, copper, palladium, platinum, and zinc. Also, you will find more than 45 currency pairs with leverage up to 1:200. You will also have at your disposal an excellent selection of shares of international companies. More than 180 stocks in total with leverages ranging from 1:5 to 1:20. And if you like to diversify, I'm sure you're interested in indices and ETFs. Of the first you will find 27 and the IBEX 35 is not missing, while of the second you will have at your disposal 30 with a leverage of 1:100.

Welcome bonus

They currently have an offer of $25 totally free in exchange for a new user registering and verifying their phone number. Of course, agents will call you to offer you the company's services, but it can be a good way to start without risking anything.

The problem is that we have consulted the terms and conditions of the bonus, and there is no type of information about how much we will have to trade to be able to withdraw those 25 NZD and your winnings. In fact, the only thing the conditions say is that if the bonus is accepted, it is understood that it will be operated in the long term. We asked the customer service if trading in the long term means that you have to reach a minimum trading volume, as is usual in bonds, or time. The answer was "Time, sir, not operations" and when we asked for it to be specified a little there was no more answer. Therefore, we do not recommend accepting this bonus, as it is not clear what we are committing to by doing so.

Payment methods of Trade.com

To pay you can use credit cards, Qiwi, Neteller, WebMoney, Skrill and transfer. The fastest methods are credit cards, however, when making withdrawals, usually the safest are bank transfers. This is due to anti-money laundering policies. Usually, institutions do not accept to make deposits on customers' cards for values greater than the initial deposit. In both cases, either by bank transfer or by credit card or electronic wallet, before you can take out the money, you will have to send them some documents. You should also consider that if 60 days pass without any operation, your account will be considered inactive and you will be charged a fee of $ 10 per month.

Safety and regulations of Trade.com

The license gives us a lot of security regarding the fact that Trade.com it is not a scam, but it adds other important security measures, which you will like to know before putting the money anywhere else. The risk of putting your money on an investment platform is not only due to scams. If the broker falls into an insolvency situation, no matter how legal and honest it may be, it will not be able to return your money.

For this reason, the financial authorities of serious countries such as CySEC, require their licensed investment entities to belong to investment compensation funds, to face the due payments, in the event that the entities are unable to do so. According to Cypriot law, the mandatory compensation fund for companies such as Lead Capital Markets, covers a maximum of $20,000. Therefore, we recommend that you do not keep more than that amount in a single broker. In order for the fund to face the company's debts, they must derive from its normal activity within the activities framed in its license. In this case it will cover, for example insolvencies, which is very convenient for working with companies that handle highly speculative products such as CFDs.

In addition to that, all the requirements of the MiFID will be applicable, which include, among other things, carrying out a series of controls and good practices to avoid conflicts of interest between the company and its employees and its customers. They must also categorize their clients and unless you are categorized within professional clients, you will have the right to be clearly informed about the operation of the investment products that you are going to hire. Another of the fundamental security factors of MiFID is the development of a better execution policy that tries to ensure that the company always offers the best possible execution for the orders placed by its clients.

As for capital movements, the broker uses SSL information encryption technology to prevent fraudsters from gaining control of your accounts. In this sense, it is as secure as any e-commerce.

Customer service

The customer service of this broker is bad and it would be dishonest to say otherwise. It seems that agents want to give you as little information as possible when they respond to you and in many cases they limit themselves to overly broad answers. Without a doubt it is an aspect in which this company must work.

On the other hand, the hourly coverage of the service is good, since they are available from 10 p.m. on Sunday, until 10 p.m. on Friday. That is, in practice 25 hours of coverage every 5 days of the day.

You can contact them by phone, email or live chat. This last option is the one we tried with regrettable results.

Functionality of the website

In this sense nothing to object. As you can see in one of the images above, the investment platform has a black background and shows a large graph of the underlying asset you want to analyze, in order to observe its evolution. If you have a Gold or Platinum account, you can use Autochartist for a better technical analysis of the markets. Browsing the platform is very simple thanks to a tab system and at all times you have access to terms and conditions, customer service and other content.

As for the website itself, the easiest thing is to move around it thanks to the footer where you will find a wide index of links, through which you can get to any section. Finally, we would like to point out that it is perfectly translated.

Mobile application

Mobile apps could not be missing. Any CFD broker knows that investing from the mobile while enjoying the outdoors or sitting comfortably on a sofa is nowadays a common practice. Therefore, although the website has its mobile version and can be accessed from any device, they have also developed some apps, one for Android and one for iOS, which will allow you to have the best experience from your device. Both are updated frequently and are stable. All you will need is a good internet connection.

Finding

In general, all our experience and opinion with this broker has been quite positive except for the live chat customer service agent, which seemed unprofessional to us. Since they offer other options such as a New Zealand phone, it does not seem enough to us to say that it is a bad broker.

Their offer is very complete, it even includes bonuses that are not always available in online brokers. The number of stocks and commodities, also exceeds the average. In addition, the security section fully convinces us thanks to its license and the obligations it entails. We recommend that you try their demo account and from there, decide what to do.

*84.1% of retail investors who invest in CFDs with this provider lose liquidity; therefore, you should consider whether you can afford the high risk of losing money.