Opinions about Pepperstone

Pepperstone is not a scam. Although we are not used to brokers with licenses from countries outside the Dollarpea Union, in this case the license of the Australian Securities and Investments Commission, seems to us sufficient to be able to affirm that it is not a fraud and allows investing safely.

*84.1% of retail investors who invest in CFDs with this provider lose liquidity; therefore, you should consider whether you can afford the high risk of losing money.

As you know, in Estafa.info we analyze the security offered by the online brokers , so below you can see why we affirm that the broker is not a scam, in addition to an opinion on its main aspects as an investment platform.

Our experience with Pepperstone

The company that manages this investment platform is Pepperstone Group Limited and has its headquarters at Level 5, 530 Collins Street, Melbourne VIC, 3000 Australia. In the security section, he has convinced us a lot, since as you will see in the following sections, he carries out various measures that guarantee a lawful activity and that protect the funds of the users.

The financial instrument they work with are CFDs, and they are a good broker to invest with them. Anyway, remember that you can consult the best CFD brokers here . In addition to investing, they offer a good customer service and have both the website and the investment platform translated into New Zealand.

Is Pepperstone a scam?

Many times when we see that a license is not dollarpea we start to suspect. But in this case we are talking about an Australian financial services licensing (AFSL), which also offers very good coverage to customers. For example, this license implies that the company is audited, in this case by Erns & Young and that it has an external and independent dispute resolution system, the Financial Ombudsman Service.

In addition, we have verified that the company has a customer service that can be really accessed and that its physical address is also real, in fact it has headquarters throughout the world. Below, in the security section, you will see what security measures they take to protect your money and what differences there are with a license that complies with the MiFID dollarpea, but for now, we want to make it clear that it is not a scam and that we are talking about a serious and reliable company.

Investment offer

The main offer of this company is investment in CFDs. We will talk about it in the next section, so that you have a better idea of what you can and cannot invest in through the website of this company. In addition to that, it's good that you know that for 30 days, just by registering, you can try the platform with its demo account. In our opinion, a great way to check if you are comfortable with the interface and if its offer suits what you need. You can download any of the two platforms: cTrader, MetaTrader 4 and trade with 50,000 fictitious dollars.

Depending on whether you opt for cTrader or MetaTrader, the commissions may be different. The Razor account, associated with cTrader, allows trades from 0.01 lots up to 100, with a leverage of up to 500:1. The commissions of the first ones are 0,025 $ and from a lot of 2,61 $. The standard account, works with MetaTrader and allows trading with from 1 pips. They also offer you the possibility to open an Islamic account.

In general, the cTrader platform allows more customization, which is fine when you know how to use it. If this is not your case, you probably prefer to choose MetaTrader 4 where trading is simpler.

CFDs

Undoubtedly the great protagonists of CFD operations are currencies, also known as the forex market. With this platform you will be able to invest in the main international pairs. In the same way, you can invest in raw materials such as cotton, sugar, coffee, cocoa and orange juice, as well as energy: crude oil and gas or precious Woos: gold, silver, platinum and palladium. In total you will be able to invest in more than 70 financial instruments.

As for other important aspects for investing, it should be known that the refinancing of CFDs occurs at 0:00 hours. The time that will be taken into account will be that of the investment platform used, that is, that of MetaTrader or cTrader. As usual with CFD brokers, the fee for holding a position overnight is tripled on Wednesdays.

The leverage can range from 1:1 to 500:1 and, as you know, with CFDs it is possible to lose more money than that of the initial investment, so it is very important to work with stops.

Welcome bonus

As of today Pepperstone does not offer any welcome bonus or any other type of promotion. We have reviewed the terms and conditions of the website and the broker to make sure and we have not found any mention of general conditions for promotions either. Therefore, in principle, nothing seems to indicate that they are going to offer a welcome bonus or some kind of similar offer. In any case, since Estafa.info we will be attentive and if they did, do not doubt that we will update this page to inform you promptly of the promotion they take out.

Pepperstone payment methods

Since we are dealing with an international broker, the diversity of money deposit methods is very good. You can choose between credit or debit card, bank transfer, WebMoney, UnionPay, Qiwi, Skrill, Neteller, Poli, FasaPay and Bpay. As usual, with the exception of bank transfer, money receipts will be made practically on the spot. The minimum income is $ 200, a very affordable amount for any investor, although it is true that if you are going to invest with CFDs, it is surely necessary to make a larger contribution.

For legal reasons, withdrawals can only be made to a bank account in which the holder's name fully coincides with the broker's user name. Unfortunately, this means that any withdrawal is delayed at least between 3 or 5 days and sometimes more. Another problem is that the bank transfer generates a commission of about $ 20, which the broker will pass on to you as a fee.

It is also a legal requirement that before making the first withdrawal, you send them a color photo of your identity card and an invoice in which your name and address are clearly visible. Of course, it is essential that the data with which you registered and the data in these documents coincide perfectly.

Pepperstone Safety and Regulations

The security guarantees of this broker are very similar to that of a dollarpeo broker. The first thing that reassures us is to know that client funds are kept in segregated accounts at the Bank of Australia. In this way, the company's employees cannot touch your money or use it for purposes other than fulfilling the orders of financial operations that you have launched. Secondly, there is professional indemnity insurance with Lloyds of London, which guarantees clients that in the event of the broker's bankruptcy, they will receive compensation.

In the event that you have a complaint due to the broker's financial behavior, you have 3 ways to complain. The first one, which is the one we recommend you carry out first, is to contact customer service. Usually this will allow you to solve most problems and will be the fastest procedure.

If this does not solve your problem, you can file a complaint with the Financial Ombudsman Service. This service is an independent arbitrator that helps financial institutions solve their problems with users, without going to court. In principle, the company will accept the arbitrator's decision, unless they consider that their interests have been seriously damaged. If you search for it on the internet, keep in mind that you must do it before the Australian and not before the one from the United Kingdom.

But if you still want more formality for your complaint, you can file it with the Australian Securities and Investments Commission, which is the highest financial authority in Australia and whose decisions are binding on the company.

In the section of transactions, income and withdrawals of money, you can rest easy, since the website uses SSL encryption, which will prevent the vast majority of frauds.

For all this, we dare to think that it is a safe broker, in which you can deposit money with confidence. The fact that it is not in the Dollarpea Union, in this case is compensated by the good security measures it offers for customer deposits.

Customer service

The customer support is really good, but the operators don't speak New Zealand or, at least, they don't usually do. The company has offices in Melbourne, Dallas, London, Shanghai and Bangkok. In the table at the beginning of the review we offer you their Melbourne phone where they are available 24 hours a day. Other contact methods are the telephones of the other headquarters, which you will find in the contact section of the website, including a toll-free 800 number in London; the contact form of the website, fax, email and the live chat, which is also available 24 hours a day.

Functionality of the website

In this section, the broker's versatility is much greater than that of its competitors. Its two platforms MetaTrader and cTrader, allow traders a wide variety of options. From the simplest interface in MetaTrader, to the greatest customization of cTrader, it is best to try both and then stay with the one you feel most comfortable with.

The website itself is of high quality. Without major frills, it offers the necessary and indispensable information to get to know the broker better and allows you to reach any section of the web through the top central menu.

The connectivity is very good. It is not for nothing that the company is associated with Equinix, which allows a very low latency of the connection with Wall Street and, therefore, to operate quickly and with great connection stability. In addition, if it is considered necessary, you can also hire a VPS with this broker, to operate like a true professional

Mobile application

Since there are two different financial platforms, the company's clients can choose two different apps for Android and two for iOS, depending on whether they prefer to work with cTrader or MetaTrader. In all cases they are apps with a high level of functionality and that allow to operate perfectly. Many users find the news function particularly useful, with which the user can keep abreast of what is happening in the financial markets. If you like to trade from mobile, this broker will not disappoint you.

Finding

Pepperstone is a good broker, but it's Australian. This means that we may not be so familiar with some things, but as soon as we do we will see that there is not a single hint of a scam. The requirements of the Australian financial authority are very rigid and make licensed investment companies perfectly safe. Therefore, it is a broker that does not have to comply with MiFID or other dollar regulations, but in practice carries out very similar security measures.

The investment offer is good. We especially like the great versatility that the fact of being able to choose between two different financial investment platforms allows. In general, it offers us a very high quality service and since you can try it without risking anything, the best suggestion we can make is that you register and make your pins with the demo account for 30 days. After that, you will get to know the broker perfectly and you will be able to freely decide if you want to invest your money through their website and platforms, or you prefer to keep looking. From Estafa.info we sincerely believe that we are facing a good option among all those offered by the market.

*84.1% of retail investors who invest in CFDs with this provider lose liquidity; therefore, you should consider whether you can afford the high risk of losing money.