Opinion about William Hill

William Hill it is one of the leading houses in the New Zealand sports betting market. In this analysis we are going to see in detail everything that the house offers you, but if you were wondering if it is a scam, we can confirm that it is not.

In the following sections we offer you an analysis with our opinion of the offer of sports and competitions that the house offers you, its customer service, its welcome bonus and, of course, the licenses and security guarantees that it offers us to be able to ensure that it is not a scam.

Our experience with the bookmaker

Without a doubt we are facing what is in our opinion one of the best bookmakers in New Zealand and their offer is in keeping with that label. Everything from the customer service to the coverage of sports to bet on and, of course, also the odds, is within an upper middle category. The gaming experience is, therefore, satisfactory and is perfectly complemented by the offers and promotions. As for security, it is a legit house, which has the relevant licenses in New Zealand and also offers you the guarantees of being one of the great brands in the dollarpeo market.

If you want to get into depth about what our experience has been, you just have to keep reading to know our opinion about each of the factors that must be checked before opening an account at a bookmaker. We will also analyze their casino section, which in our opinion is one of the best on the market of online casinos in New Zealand , and has a good amount of slots, blackjack and roulette games.

William Hill: Scam or legit?

Together with 888sport , William Hill is the gaming operator that has convinced us the most in terms of the security it offers its customers. The name of the company that manages the betting services in New Zealand is WHG SPAIN, PLC, and since 2012 it has the general betting license and the particular counterpart betting license, with the numbers you can see in the table above. The company is registered in Gibraltar, but for the purposes of notifications has an address in New Zealand at calle Rio Bullaque, 6, 28034, Madrid.

To operate in New Zealand, the company has had to obtain the licenses required by the Directorate of Gambling Regulation, which implies that in addition to being able to claim to the house directly, you can do it before said institution, which is totally independent, as it depends on the Government of New Zealand.

Transactions are also secure thanks to the Hypertext Transfer Protocol Secure's own security encryption. In other words, all the data that goes from your computer to the gaming operator's website and vice versa is encrypted to prevent fraud. This encryption comes from Thawte services, which in turn uses the AES128 encryption language.

Casino games give their results using a random number generation system, as if it were a physical casino. This way you make sure that there are no biases caused by the interests of the company. The licenses obtained from the New Zealand Government, entail regular checks of the reliability of this generator.

Game offer

As we said at the beginning of the article, the offer of this house is very good. In this operator everything is above the market average, starting with the possibility of betting on a large number of sports and, in each of them, on a good number of competitions. Other features that should be highlighted are the ease of use, the security guarantees already mentioned, the good customer service, the possibility of making live bets and ending with the interesting promotions, which include a good welcome bonus. From there, you will find houses that surpass it in some aspects and others in others, but in general the service you will receive will be of quality.

Sports betting at William Hill

The sports betting offer is very complete. In total you can bet on 25 different sports: Football, tennis, basketball, handball, horses, volleyball, American football, UFC and MMA, snooker, motorsport, baseball, rugby at 13 and 15, billiards, boxing, cycling, ice hockey, hurling, motorcycling, cricket, darts, winter sports, Gaelic football, greyhounds and golf. In each of them, you will find the most important competitions.

For example, in football, you can bet on the Champions League, the Dollarpa League, a lot of Dollarpa and American leagues and even some Asian, African and Australian. Of course, also in international national team matches. In the most important matches, you will see that the house can offer more than 150 different odds, for different situations and in less important matches, it is not uncommon for this number to exceed 90.

In tennis, there will be no shortage of Grand Slams, Challengers and ITF tournaments. Generally in each match you will have more than 30 odds, which will always allow you to find an interesting option in the match that interests you the most.

Basketball, horses, volleyball and American football, are other sports that also enjoy a lot of attention from the house. But that doesn't mean the rest are forgetting Palms. For example in cycling, you will always have the option of betting in advance on the grand tours, and when they are being held you can do it to the individual results of the stages. In handball, you will find the international competitions, the ASOBAL, the German league and many other dollarpeas competitions including several women's category championships.

The live betting section the offer is very good, but the design is somewhat cold. In any case this is a subjective aspect and the important thing is that this type of bets can be made, that there is always some event available and that the house offers you the basic statistics of the match in question. Also, if you are not convinced, we have a list with others live casinos for you to compare.

Casino

The casino offer is of a good level, although it may be a little below that of sports betting. In the slots section, they offer 29 different games, all of them with five rails, with important titles such as A Night Out, Fantastic Four and Gladiator. Among the roulette games, you will find 7: dollarpea, American, American Premium, French, French premium, French multiplayer and live roulette, available 7 days a week, 24 hours. Finally, you will also find 4 variants of black jack: American, classic, multiplayer and surrender. The software they use in their games is from Playtech, which means a real guarantee of quality and security.

If you wish, you can try the games without depositing money from the casino section of the website, since they offer a trial version. This way you will see if you like the interface and the good quality of the graphics. You can configure each game in automatic mode, play manual and access a help section, where you will see the basic rules of the game and the explanation of its operation.

William Hill welcome bonus

Welcome bonuses sometimes give customers problems, because they do not always understand the conditions well. In this operator the bonus rules are somewhat complicated, so let's see them step by step.

The bonus in sports betting

To qualify for the bonus, your first bet must be at least $5 or from an account over $1.50. In this way, you will be entitled to a free bet of the equivalent of 50% of said bet, with a maximum limit of $50. That is, if you bet $10, they will give you a free bet of $5, with the only condition that the odds of the first bet are at least 1.50. If you want to get the most out of this step, you would have to place a $100 bet to get $50 in free bets. Then, to win the other $100 in free bets you have to make another 5 bets that in total add up to a value of $ 250 at odds of at least 1.50. With that you will have obtained the entire bonus.

The operation of a free bet is very simple. Let's say the house lends you some money to bet and if you win you take the profits. With an example it will be very clear. Normally if you bet $10 at a 2.00 odds and win, you get $20, your 10 plus the 10 you won. With a free bet, you would take only $10, which corresponds to the benefits. That is, you make a bet with the possibility of winning and without the possibility of losing, but they are not giving you the money you bet.

The bonus at the casino

If you choose to take advantage of the bonuses in the casino section, you can get 200% of your first deposit up to a maximum of $ 200, but you also have a $10 free bonus just for registering plus 20 free spins on the slots determined by the casino.

To be able to withdraw the money you must play the amount of the income plus the bonus 40 times. For this, bets on slots are calculated at 100%, roulette at 50%, punto y banca and black jack at 20% and pontoon New Zealand at 5%. Please note that the voucher is only valid for 7 days. When you have accepted it, you will have 14 days to fulfill the wagering requirements; if you have not fulfilled them after that period, the bonus and the winnings obtained so far will be canceled.

Payment methods

Since the first step of the welcome bonus depends on your first bet, it is good that when making your first deposit, you have in mind how much you will want to make your first bet. Apart from that, the process to deposit money is very simple. As we have told you, security is a priority in transactions with the operator, so always make sure you are on the official website of the house and see the https in the URL. That said, in the following table you have the list of payment and income methods.

If you have Bitcoin balance you would like to spend at another casino , don't worry, as you can exchange this cryptocurrency for Skrill or Neteller.

You already know that to make the first withdrawal of money, it is necessary to carry out a small procedure by which they will ask you for a copy of the ID and some direct debit invoice. This is done because anti-money laundering measures require it and because this way the operator makes sure that he is transferring your money to an account that really belongs to you.

William Hill Safety and Regulations

We have already made it clear that the company has the licenses, but what guarantees does this give you? First of all, it implies that it complies with New Zealand and dollarpea legislation, which as you know is a fairly protectionist regulation for consumers. Therefore, there is a clearly delimited complaint process.

The first step would be to contact customer service. If this does not solve your problem, you could ask for a second opinion, also within the company, where someone else would review your case again. So far we value the good intention of the company, but in the face of a serious problem, it is not enough guarantee. What it is, would be the third step, the possibility of submitting your complaint to the DOGJ. You should know that licensed gambling operators must collaborate with their investigations and accept their decisions.

The company is often part of the ODR (Online Dispute Resolution), an external arbitration service that aims to mediate conflicts between companies and their customers. The deadline for resolving this procedure would be 90 days, which is an acceptable interval.

In conclusion, although it is valuable that the operator has its own complaint systems, what guarantees that it is not a scam is the possibility of claiming to external mediators, one of them as reliable as the DGOJ that depends on the Ministry of Finance and Civil Service.

Customer service

William Hill could not detract from the quality of its services with poor customer service. The service is friendly and, much more importantly, quick and concise. You will see that they solve any doubt efficiently from any of the available contact methods: live chat, free phone, contact form and email. As usual, apart from the customer support service workers, the house has a complete help section with its own search engine so that you can find the answer to common questions that new users usually have.

Functionality of the website

The website is absolutely functional, another thing is that it is beautiful. Perhaps the design is not as careful as in other bookmakers, especially when it comes to live betting. However, navigation is simple and placing a bet is also an intuitive process. First you search for the event, click on the share you are interested in and enter the stake in the box that appears on the right side of the screen. As we tell you, it cannot be said that it is a website with top design, but if what you want is to bet, you can do it without any problems.

Mobile app

Android users at William Hill have to make do with the mobile version of the web. Something that is not really a problem, since it is fully optimized and offers good functionality, in addition to always having the option to switch to the desktop computer version. For their part, Apple users do have an application available in iTunes and through which the user account can be managed, something that is not possible in all applications of this type from other houses. You can also place advance bets and live bets.

Finding

William Hill is a gambling operator that offers both sports betting and casino. In our opinion it is a legit online gambling platform, which has no risk of fraud or scams and offers a high quality betting service. If we have to put a but, it is that the website is perhaps not as attractive as that of some competitors, but the service itself, which is the really important thing, exceeds the average available in the New Zealand market.

In sports betting, their odds and the breadth of available markets stand out, while in the casino the quality of their games that have been developed by Playtech. The welcome bonus is also very interesting, whether you are going to play in the betting or the casino. Our recommendation is that you check it out for yourself, since we believe that you will end up satisfied with this house.

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