Opinions about Bitstamp

Attention! At the moment we can not recommend Bitstamp. Find other alternatives in our list of the best websites to invest in cryptocurrencies .

Everyone who wants to invest in cryptocurrency pairs should consider the option of having an account at Bitstamp. This is one of the most serious companies on the market in which, in our opinion, there is no place for any kind of suspected scam.

With this company based in the United Kingdom and with offices also in Luxembourg and New York, you can trade the most popular currency pairs. It is not one of those platforms that offers a multitude of exotic and unknown cryptocurrencies, but a company that focuses on the most demanded, but yes, it offers an excellent service. Below we go into detail about our conclusions with this platform.

Our experience

The overall experience stands out because things are easy with this company. There are clear terms and conditions, a defined management dome, physical offices in which to find them. That is, it is a real company that makes a good bet on transparency and legality.

Regarding security, they comply with all the standards of the dollar companies dedicated to this type of trading. And as for the services, investing is easy to do, the information for it is complete and they offer certain options or facilities that we will explain to you later that make it a good place for trading.

Is Bitstamp a scam?

There is no doubt that Bitstamp is not a scam. The information they offer on their website is very complete, so that all users know what to expect and there is no place for unexpected surprises.

The company has been offering its services for six years and, in all that time, it has not been involved in any type of controversy. On the contrary, they have had the support of users and the popularity of bitcoin has also been endorsed on this platform. The growth has been too fast, which has caused some delays in customer verifications and some uncertainty, since without these verifications money is not allowed to move. However, all this is due to the obsession of this company to put security first and absolutely all its customers have ended up receiving their money or seeing it reflected in their accounts. Therefore, although some patience is sometimes necessary, since explosions like those of bitcoin are far from normal, in the opinion of Estafa.info this company is free from fraud, scams and similar problems.

In the security section, we will go into detail about the measures they take to ensure the funds and that everything runs normally.

Bitstamp Promotions

There are no promotions on the Bitstamp website and we don't think there will be any in the near future. In any case, the good offer of this company and above all its seriousness, seems to us more than enough to compensate for a possible offer that you can get on another platform, which is not even a common practice among the rest of serious and reliable platforms.

Trading cryptocurrencies on Bitstamp

Registration on Bitstamp is free and gives you access to 14 cryptocurrency pairs and the NZD/USD pair, which is an interesting addition that most of its competitors do not offer. The investment interface is quite simple and the graphics maybe too much. It is true that, as you can see in the image, you can make use of up to 10 technical analysis indicators such as Bollinger bands, but we miss possibilities as simple as being able to draw trend lines to help the analyst see resistances and supports in a clearer way.

The available cryptocurrency pairs are always in relation to the US dollar, the dollar and bitcoin: BTC/USD, BTC/EUR, XRP/USD, XRP/ERU, XRP/BTCC, LTC/USD, LTC/EUR, LTC/BTC, ETH/USD, ETH/EUR, ETH/BTC, BCH/USD, BCH/EUR, BCH/BTC. In addition to this, as we have already mentioned, you can trade with the dollar – dollar pair.

A feature that we find very interesting is the possibility of creating sub-accounts, in such a way that you can have the resources that you dedicate to different strategies or assets separate from the others. It is an optional feature, if you do not want to have sub-accounts you do not have to have them, but if you wish, it is a great help to better manage your money and savings.

The minimum amount per trade is 5 NZD for NZD-based pairs, 0.001 BTC for bitcoin-based pairs and similar for pairs in other cryptocurrencies with a maximum limit of 5 units.

Regarding commissions, they start from the maximum 0.25% for operations of less than $ 20,000 and gradually decrease to 0.1% for operations of more than $ 20,000,000. It should be borne in mind that the platform always rounds the commission amounts up to the second decimal place, so that if the commission were, for example, 2,001, 2.01 would be paid.

Payment methods

Once you have registered, in order to operate you must deposit money into your account and the easiest and most recommended way to do this is by bank transfer since SEPA transfers to deposit money are totally free.

Deposits with cryptocurrency are also free, however, buying funds with the credit card has a 5% commission. If we recommend bank transfer over cryptocurrency, it is because some users get confused when entering money with cryptocurrencies and try to enter a cryptocurrency in the electronic wallet of another. Experience tells us that users are much less likely to make this kind of confusion with bank transfers.

Transactions with the web are encrypted at all times, in such a way that sending money or taking it back to your bank account is as safe as can be expected from this type of company.

Safety and regulations

Once it has been made clear that Bitstamp is not a scam, it is time to assess its security measures and regulations.

If we start with the regulations, there is really not much to say since the company is in the UK and cryptocurrencies have no applicable regulations there. However, it does give confidence the fact that the rest of the UK regulations, especially those concerning online services and consumption are applicable, so users have a guarantee that the company must carry out honest marketing policies, respect the rights of consumers, etc.

On the other hand, the security measures leave us satisfied to know that they do everything possible to prevent fraud. First of all, the company keeps 98% of cryptocurrency funds in a cold wallet so that hackers do not have access to it. The other two percent is kept accessible in order to guarantee the liquidity of the operations that clients make on the platform.

Every year, the company submits its accounts to an audit that is always carried out by one of the most important auditors on the international scene, namely: Deloitte, PwC, EY and KPMG. In addition, they also carry out an exhaustive technological security audit. Of course, they also carry out checks of your identity when you deposit or withdraw money so that no one but you can do it.

Customer service

In the reviews of these companies engaged in bitcoin trading it is usual that the customer service has not been up to par in 2017, and it is something that also happened in this case.

It was a few months in which everyone wanted to buy bitcoin and the supports were seen Overborvegas Palms, especially considering that the verification of customers is done manually since an agent has to check the data.

So the customer service although it is good, at the moment we have to say that it is slow. However, we are sure that this will change in the future.

Functionality of the website

The functionality of the website is very good, we have no big criticisms to make. The only thing that is important to know is that the website is in English. For the rest, they offer you a good functioning with a traditional organization with the main options menu above, and the most informative links in the footer or footer. The investment interface is black background with pink, green and white colors for charts and data.

Mobile application

If you were wondering if there was a Bitstamp app... it does exist. However, we cannot recommend that you use it. It does not notify you when trades are closed, the data is not always up to date and the biggest mistake of all is that you cannot set stop limit orders to limit losses.

This platform is a good platform to invest, there is no doubt about that, now if you do not want to risk losing money for nonsense, you should invest through the computer. Apps, nowadays, cannot be trusted.

Finding

With the exception of the mobile app that has not left us satisfied at all, Bitstamp is a very good option to buy and sell cryptocurrency pairs online through the computer.

The offer of pairs consists of the most popular ones, which is enough for the vast majority of investors. We find it very interesting the option of creating sub-accounts to manage money and projects more easily and always being clear about which funds correspond to each project or strategy.

The commissions are the standard in the market and the service in general is good, although the customer service suffered a little thanks to the massive arrival of new users. However, this particular has been normalizing over time and now the response times are much better.

As for security, we have no doubt that this is not a scam, but a company concerned about security that is proactive in this regard and that strives to comply with the regulations of the United Kingdom, where it is headquartered, as well as those of other countries in which they offer services.