Opinion about Bitcoin.de

Bitcoin.de or rather Bitcoin Deutschland AG is a platform for buying bitcoins on which you can also trade with other cryptocurrencies. If you have arrived here with the doubt of whether it is a scam, we can inform you that it has passed our security analysis and we consider that it is not a scam.

Although it is true that there are alleged Bitcoin trading providers that are a fraud, in this case it is legit. It is a German company that is aimed especially at German and / or Dollarpean Union users, so it must comply with the demanding regulations of this region in everything that concerns the treatment of companies with their users.

Our experience

There are so many pages or platforms to buy and sell bitcoins . Many of them are safe and some are fraudulent. Therefore, when choosing the most important thing is to check that it is a safe place.

On this occasion, we are not only facing a secure company, but we can also say that it is a good page for those who do not have much experience with cryptocurrencies since it allows them to be operated with respect to the dollar. On many pages, the pairs they handle are cryptocurrencies with each other, for example bitcoin – ethereum, but this is not the case. Here you can trade with both, but always in their value with respect to the dollar.

The supply and demand price is updated every few seconds and the company takes various security measures that we will talk about in the following sections.

Is it a scam Bitcoin.de ?

From Estafa.info we are quite clear that we are not facing a scam. On the contrary, this company gives a serious image, which is supported by the fact that it is based in Germany and belongs to a German business holding company also called Bitcoin Group SE. The company that manages this bitcoin exchange platform is called Bitcoin Deutschland AG and has more than 570,000 customers on Dollarpa and is part of the Primary Market of Dusseldorf Stock Exchange and Frankfurt Stock Exchange where you can find it with the ticker ADE, ISIN: DE000A1TNV91, GSIN: A1TNV9.

In addition, you should know that this company acts as the intermediary of FIDOR Bank AG (FIDOR) with address at Sandstraße 33, 80335 München, Germany, which is affected by German and dollarpeas regulations in financial matters and in relation to consumers. In the event that Bitcoin.de if FIDOR did not comply with its obligations, FIDOR would have to assume civil responsibility for this non-compliance. In this way, if you had to file a claim you could do it first against Bitcoin Deutschland AG and then against FIDOR Bank AG or directly against FIDOR Bank AG.

Finally, it should be made clear that the platform does not set the prices of cryptocurrencies, but they are taken from the MtGox trading platform.

Promotions of Bitcoin.de

There are currently no promotions of any kind, as the growth of Bitcoin.de it has exceeded its own expectations thanks to the enormous popularity that this cryptocurrency has gained in recent years.

However, in the event that offers or promotions are launched, whether they are welcome or for recurring users, we will inform you in this section.

Trading cryptocurrencies in Bitcoin.de

The main activity for which he was born Bircoin.de it is to operate with cryptocurrencies and it would be a failure if this were not possible quickly and easily. As we have just commented above, the web has greatly increased its number of users in recent months. The truth is that the support of the users does not surprise us, because we can say that everything works perfectly.

You will be able to invest in the bitcoin – dollar pairs; bitcoin cash – dollar and ethereum – dollar. In all cases, as you can see in the image on the website there is a table with the supply, demand and respective volumes that is updated every few seconds.

We are talking about an exchange platform that really puts buyers and sellers in contact. Therefore, what the platform does is to secure transactions. To guarantee the operations, the user must pay in bitcoins to the platform the amount with which he wants to operate, in this way these are registered on the platform in the name of the user. At the moment the buyer pays, the funds are transferred to the buyer's account. Of course, if the operation is not carried out, the seller will be able to recover them or make a new offer on the market.

Payment methods

On this platform you really don't have to make deposits. To buy bitcoins you will make a SEPA transfer to the seller's account, in which of course there are no commissions.

The buyer must make the transfer within 60 minutes of accepting the seller's offer to sell. Once the seller confirms the entry of the money into his bank account, the platform transfers the bitcoins to the buyer.

The fee for the exchange of bitcoins to NZD or vice versa, depends on the market prices, so we cannot give you a fixed price. In any case, the platform informs about it at all times and in real time, so if you consult it you will not get unpleasant surprises.

Safety and regulations

Surely, at this moment you are wondering what happens if the buyer confirms the payment, but the seller does not confirm the receipt of the money. In that case the work of the platform begins. As a buyer, you simply have to contact customer service and they will manage your claim to reach a solution. The period that is considered sufficient for the seller to confirm the receipt of the money is 36 hours from the issuance of the bank transfer.

The platform blocks the seller's bitcoins while they are on offer, to prevent him from selling them elsewhere. As long as a buyer has not emerged, the seller will be able to cancel his offer to sell and get them back freely.

Since the success of operations depends in part on the collaboration of users, the platform has a trust system in which users must value their counterpart once a transaction has been completed. In this way, investors can choose to trade with a user with good ratings and who has an extensive history on the platform. This confidence level affects the maximum volume that a user can handle in an operation.

98% of the bitcoins on the platform are stored in a cold wallet so that no one has access to them. Only the remaining 2% is kept on the platform for liquidity reasons.

In addition, Bitcoin Deutschland AG appears as an intermediary in the FIDOR registration with BaFin, the German financial authority, which always gives a greater vote of confidence about the relationship and responsibilities of these two companies.

Finally it never hurts to say that to log in you can configure the account to have to do a two-step authentication process, which gives extra security, apart from that of your password, to your account and that the web is protected with SSL encryption, which prevents them from stealing your data when you transfer them through the web.

Customer service

The support service is responsible for solving all the doubts you may have. Due to the rapid growth of its user base, some issues may be delayed longer than usual, since of course they give priority to problems related to cryptocurrency transactions.

You can get in touch with them through the contact form on the website or by phone. At the moment they do not offer support service through a live chat.

In addition to support, there is an extensive FAQ section that can help you with the most common user problems, so that you can solve them without having to wait for an agent to attend to you.

Functionality of the website

The website is in New Zealand in its most important parts or in English some sections such as frequently asked questions, terms and conditions and other information pages.

Although it is not necessary to have a very high level of English, it is advisable to be able to defend yourself at a basic level with this language, especially to understand the terms and conditions and rates that every user must read whenever operating on a website.

As you enter the website you will appreciate being able to see the prices of bitcoin and other cryptocurrencies along with the volumes of supply and demand. The truth is that finding the important information on this website is not difficult at all.

Mobile application

There is a mobile app available from Bitcoin.de on iTunes and the Play Store. However, the user ratings are not very good and it is likely that you will encounter problems. The only way to know is by installing the app and testing it on your device, because if you're lucky, everything may work perfectly.

If everything goes well, with the app you can do the same as with the web. In any case, if the app does not work as it should, we recommend that you enter the web from the browser of your smartphone and tablet since the mobile version is perfectly operational.

The truth is that apps are often nothing more than a source of problems for operators and many focus on developing a powerful mobile website. In our opinion, as long as you have the option to operate with your mobile, it doesn't matter if it's from an app or from a website.

Finding

Our opinion of Bitcoin.de she's very positive. Firstly because the security gives us very good feelings due to everything mentioned above with special mention to the fact that the FIDOR bank has civil responsibility for the problems related to the exchange of bitcoins on this website.

In addition, the website works very well, it is distributed in an efficient way and facilitates the user's life. The customer service, although it is not the fastest in the world, is quite resolute.

So for all that has been said above and because we do not believe that more than 500,000 users are wrong, this platform seems legit to us and is not a scam.